Frequently Asked Questions

1. Demo Software Installation
2. Demo Product Limitations
3. SBS Products in a Multi-User Network Environment
4. Why are all the reports not working?
5. I like the product, but how can I add some custom features like reports, forms, or buttons?
6. Access Runtime Information Notes
7. How can I run SBS Products and still run older databases?
8. Is an SQL version available?
9. What should I download?
10. Will the products run if I have Access 2007 installed?
11. How can I download and install a free runtime version of Microsoft Access 2007?
12. What is the difference between the TDB and the GC?

1. How can I purchase a licensed version of the software?
2. How does licensing work?
3. Are my purchase transactions secure?
4. How can I contact the credit card processing service?
5. What is the refund policy?

• Download the install package and extract or unzip the zip file to a file location you remember.
• Read and follow the Readme First.pdf instructions.
• Using Explorer, double click on Setup.exe.
• Or, select the start menu, select run, select browse. Then locate Setup.exe from your file location. Select OK.
• The setup wizard will begin and install the software and a runtime version of Microsoft Access

• Each database is a demo product which allows the user to install and run the products 25 times.
• After the 25th time, the product must be purchased and a valid registration product Key will be provided. Once entered, this product key will allow unlimited use of the software.
• In this way, a user may enter actual data in the demo version which will not be lost when the product is registered.

There are 2 strategies for running SBS products in a multi-user environment:

Case 1: all users in the multi-user network have local copies of Microsoft Access 2003 or 2007 installed.

• Download the Database Only from the download section on the product web page and save the .mde file on a single PC.
• Copy the “.mde” file to the desired location on the network Server.
• Delete the locally installed “.mde” file and associated short cuts.
• Set-up desktop shortcuts to the “.mde” on each users desktop.

Case 2: users in the multi-user network do not have Microsoft Access 2003 or 2007 (may have either an older version or no Access installed locally)

• Download and install the software on a single PC.
• Copy the “.mde” file to the desired location on the network Server.
• Delete the locally installed “.mde” file and associated short cuts.
• Download and install the SBS software on all PCs without Access or with a lower revision.
• Delete the locally installed “.mde” file and associated short cuts on each PC (do not Uninstall the runtime version of Microsoft Access).
• Set-up user shortcuts to the “.mde” on the server.
• PCs with Microsoft Access 2003 installed can run the “mde” without modification.

In both cases, the “.mde” file must reside on the network server or on a shared drive with the appropriate users given read / write permissions.  See also What should I download?

The Microsoft Office Access 2003 run-time environment is the default file association for Microsoft Access Databases (.mdb) and for Microsoft Access Projects (.adp)

When you use Microsoft Windows Explorer or when you use a shortcut to open a Microsoft Access database file or to open an Access database project file that was created in Microsoft Access 2002 or in an earlier version, the file opens in the newly-installed Microsoft Office Access 2003 run-time environment. This behavior occurs after you install a run-time version of Microsoft Office Access 2003 on a computer that has Microsoft Access 2002 or an earlier version installed.

To work around this problem use the following method:

1. Start the appropriate version of Access.
   For example, If Access 2002 is installed on your computer and you intend to open an Access 2002 database, start Access 2002.
2. On the File menu, click Open.
3. In the Open dialog box, click the appropriate Access database project file or click the appropriate Access database file, and then click Open.

The Access file opens by using the Access version that you started in step 1.

For further information refer to Microsoft Knowledge Base Article – 827491.

• Ensure your computer has a default printer defined. Reports will not work without a default printer defined in you computer’s system settings. To set a default printer: Select “Start”, select “Printers and Faxes”, select “Add a Printer” or right click on a printer icon and select “Set as default printer”.

Custom Features

SBS offers a full range of customization services.  We realize that "one size does not fit all" and will work with you to understand your requirements and offer you a solution. For questions regarding customized solutions, please email sales@SundayBizSys.com or click here.

How can I run SBS products and still run older databases?

Older databases, created in earlier versions of Microsoft Access, will run using the 2003 runtime version, however, you cannot modify forms, queries or reports. 

It is best to modify the shortcut to the SBS product to ensure the 2003 runtime version is always used.  See this technical note for details.

Are SQL versions available?

Yes, SQL versions are available for users with greater security requirements.  Microsoft SQL is used as the back-end and Microsoft Access is used as the front end.  This configuration give users even greater data integrity, flexibility, security, and back-up capability.  Contact us for further details. 

What should I download?

Use the following table as a guide to select the proper download:

Will the products run if I have Access 2007 installed?

Yes, the products will run in Microsoft Access 2007.  You must ensure your software is up to date and use the proper security settings (see Readme First.pdf - included in the download).  Do not install the Full Demo download if you have Access 2007, download the Database Only file.

How can I download and install a free runtime version of Microsoft Access 2007?

Download and install the runtime version from the Microsoft website.

Simply click on a "Purchase" or "Buy" link from the respective web page and you will be taken to a secure payment service to complete your transaction.  A credit card or PayPal account is required for standard purchase, however, other payment options are available.

You may purchase a single or multiple user license. A multiple user license limits how many users may use the software at the same time. Any computer with the proper version of Microsoft Access (or the runtime version included for free with the download) installed may run the program, but only a limited number of computers may run the program at the same time. 

Your personal data is used for order processing and is required to successfully complete your order. The entire order process is protected via a secure SSL connection. A third party service handles order and payment processing on behalf of SBS. The third party service will transfer all of the information you entered only to SBS; this information will not be shared with other parties.

All of the data entered on this page is encrypted using the SSL (Secure Socket Layer) protocol and transmitted to the recipient via a secure connection. The data can only be read once it is received. In this way, important information such as credit card numbers, addresses, etc. can be sent to the recipient securely via the Internet. In Netscape, you can tell that SSL is activated if you see a closed padlock in the lower left corner of the browser window. In Internet Explorer, the padlock icon is located at the lower right in the status bar of the browser window.

The third party's server security certificate was issued by VeriSign Inc.. The server supports SSL Version 3 and 168/112-bit Triple DES encryption. All online shoppers who nonetheless feel uncomfortable using their credit cards online can use the fax form at the end of the order page to place orders.

To purchase the registered software visit our website www.SundayBizSys.com

Use the following link to contact the Customer Service department for the credit card processing service:  Customer Service

All Sunday Business Systems Software products are available for a limited evaluation. Customers are encouraged to fully evaluate the software prior to purchasing a software license. Evaluation software may be downloaded from the Sunday Business Systems web site and is fully functional.

After purchase, Sunday Business Systems software is covered by warranties detailed in the end users license agreement. No money back guarantees are offered since the Customer has every opportunity to test and evaluate a fully functional product before purchase.

The Training Database is ideal for companies that already have an effective document control system, but need to manage training records and requirements. Ground control is ideal for companies that need an effective document control system and need training management. All of the training management features of the Training Database are included in Ground Control.