FAQ--head

Whats the difference between the Quality Database and Q-Med Database?

The SBS Q-Med Database is ideal for FDA regulated industries (Medical Device, Pharmaceuticals).

The Quality Database is designed for Manufacturing, Aerospace, Service and other industries.

  • Follow an 8D problem solving process to fix problems (corrective actions) so they never happen again.
  • Reduce the risk of future problems (preventive actions) by asking “what can go wrong?” and fixing the issue before it harms the organization.

Click here for a full list of features and a detailed comparison of the Quality Database and the SBS Q-Med Database.

What is the difference between the TDB and the GC?

The Training Database is ideal for companies that already have an effective document control system, but need to manage training records and requirements. Ground control is ideal for companies that need an effective document control system and need training management. All of the training management features of the Training Database are included in Ground Control.

What is the refund policy?

Sunday Business Systems Software products are available for a limited evaluation. Customers are encouraged to fully evaluate the software prior to purchasing a software license. Evaluation software may be downloaded from the Sunday Business Systems web site and is fully functional.

After purchase, Sunday Business Systems software is covered by warranties detailed in the end users license agreement. No money back guarantees are offered since the Customer has every opportunity to test and evaluate a fully functional product before purchase.

How can I reach the Credit Card Processing service?

Use the following link to contact the Customer Service department for the credit card processing service:
Customer Service

Are my purchases Secure ?

Your personal data is used for order processing and is required to successfully complete your order. The entire order process is protected via a secure SSL connection. A third party service handles order and payment processing on behalf of SBS. The third party service will transfer all of the information you entered only to SBS; this information will not be shared with other parties.

All of the data entered on this page is encrypted using the SSL (Secure Socket Layer) protocol and transmitted to the recipient via a secure connection. The data can only be read once it is received. In this way, important information such as credit card numbers, addresses, etc. can be sent to the recipient securely via the Internet. In Netscape, you can tell that SSL is activated if you see a closed padlock in the lower left corner of the browser window. In Internet Explorer, the padlock icon is located at the lower right in the status bar of the browser window.

The third party’s server security certificate was issued by VeriSign Inc.. The server supports SSL Version 3 and 168/112-bit Triple DES encryption. All online shoppers who nonetheless feel uncomfortable using their credit cards online can use the fax form at the end of the order page to place orders.

To purchase the registered software visit our website www.SundayBizSys.com

How to Purchase

Simply click on a “Purchase” or “Buy” link from the respective web page and you will be taken to a secure payment service to complete your transaction.  A credit card or PayPal account is required for standard purchase.  We accept Mastercard, visa, and Amex.

We will accept Purchase Orders, however, activation keys will be transmitted only after full payment has been received.

Will the products run if I have Access 2007 installed?

Yes, the products will run in Microsoft Access 2007 and later.  You must ensure your software is up to date and use the proper security settings (see Readme First.pdf – included in the download).

If you do not have Microsoft Access installed, you may install a free runtime version downloaded from Microsoft:  Microsoft Access Runtime .

What should I download?

SBS products are build on Microsoft Access.  They will run on Microsoft Access 2007 and later.  If you do not have Microsoft Access installed, you may first install a free runtime version of Microsoft Access and then download the SBS Demo.

Use the following table as a guide to select the proper download:

  Software installed on your computer   Download   Comments
  Microsoft Access is not installed 1) Access Runtime from Microsoft

2) the SBS  Database Only

You will install a free runtime version of Access and then the SBS database.
  Microsoft Access 97, Microsoft Access 2000,  or  Microsoft Access 2002  Contact Us
not supported
Microsoft Access 2003  Contact Us Legacy products are still available, but Access 2003 is no longer supported
  Microsoft Access 2007 or later (including Office 365 with Access)   the Database Only
Do not download and install the Full Demo (which will try to install a runtime  version of Access 2003).

Are SQL versions available?

Yes, SQL versions are available for users with greater security requirements.  Microsoft SQL is used as the back-end and Microsoft Access is used as the front end.  This configuration give users even greater data integrity, flexibility, security, and back-up capability.  Contact us for further details or read more in this tech note.

How can I run SBS products and still run older databases?

Yes, SBS products are optimized for Access 207 and later (including Access 365 / Office 2016).

Like Microsoft, we no longer support Access 2003 and earlier.

Custom Features

SBS offers a full range of customization services.  We realize that “one size does not fit all” and will work with you to understand your requirements and offer you a solution. For questions regarding customized solutions, please email sales@SundayBizSys.com or click here.

For more information on Customization, Click here.

Why are all the reports not working?

Ensure your computer has a default printer defined. Reports will not work without a default printer defined in you computer’s system settings. To set a default printer: Select “Start”, select “Printers and Faxes”, select “Add a Printer” or right click on a printer icon and select “Set as default printer”.

SBS Products in a Multi-User Network Environment

Note: all users in the multi-user network must have Microsoft Access 2007 or later installed or the free runtime version (downloaded from Microsoft website).

  • Download the Demo Database from the download section on the product web page.
  • Extract or  unzip the .accde file and save it to the desired location on the network Server.
  • Ensure all users have read and write privileges to the folder location on the network Server.
  • If desired, set-up desktop shortcuts to the “.accde” on each users desktop.
SBS Data Flow
SBS Data Flow

Demo Product Limitations

  • Each database is a demo product which allows the user to install and run the products 25 times.
  • After the 25th time, the product must be purchased and a valid registration product Key will be provided. Once entered, this product key will allow unlimited use of the software.
  • In this way, a user may enter actual data in the demo version which will not be lost when the product is registered.

Demo Software Installation

Note: all users in the multi-user network must have Microsoft Access 2007 or later installed or the free runtime version (downloaded from Microsoft website).

  • Download the Demo Database from the download section on the product web page.
  • Extract or  unzip the .accde file and save it to the desired location on the network Server.
  • Ensure all users have read and write privileges to the folder location on the network Server.
  • If desired, set-up desktop shortcuts to the “.accde” on each users desktop.

The demo software may be used 25 times before an activation key is required.  Once purchased, you may activate the demo version you have been working in or download a new copy of the database.

Download & install a free runtime version of Microsoft Access?

SBS products are built on the Microsoft Access Database platform. If you do not have Microsoft Access installed, you may download a free runtime version of Microsoft Access from the Microsoft website.

Download and install the runtime version from the Microsoft website.

How does licensing work?

You may purchase a single or multiple user license. A multiple user license limits how many users may use the software at the same time. Any computer with the proper version of Microsoft Access (or the free runtime version) installed may run the program, but only a limited number of computers may run the program at the same time.

If a 5-user license is purchased, only 5 users may use the program simultaneously.